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WHAT'S NEXT?: Technology will become the new sales assistant, always on, always friendly, always delivering. Consumers will co-create and create products to their exact needs. Brands will have to focus on seizing mobile moments on apps that already have consumer's attention. Instantly explore below how lifestyles, buying behaviors and attitudes are changing and where you fall short in the battle to win consumers hearts and minds.

  • [New] PSTI will prevent the sale of consumer connectable products in the UK that do not meet baseline security requirements. Device Authority Ltd
  • [New] Focusing on digital trade could benefit businesses, workers and consumers across the UK.
  • [New] The government organisation, which settles disputes between consumers and financial services providers, plans to digitally transform its back office after adopting the cloud-based Workday Financial Management and Workday Human Capital Management software.
  • [New] Consumers should brace for higher inflation for the next several years as it will take time to repair the global supply chain. Kitco News
  • [New] JP Morgan upgraded its expectations for economic growth in the fourth quarter, the National Retail Federation predicted US holiday sales surging from 8.5% to 10.5% year-over-year, and Gallup found that consumers plan to spend $886 on holiday gifts in 2021, compared to $800 in 2020. Insider
  • [New] SDG 12 is to ensure sustainable consumption and production patterns, including a target (SDG 12.3) to halve - by 2030 - per capita food waste at the retail and consumer levels, while reducing food losses during production and supply. S&P Global Platts
  • [New] To meet the existential threat of climate change, the United States needed to mobilize domestically and make climate a pillar of U.S. foreign policy. Foreign Affairs Magazine
  • [New] Consumers could have never foreseen some of 2021's holiday shopping challenges, but the importance of starting early might be a lesson they can take with them even in the years beyond the pandemic, when prices are eventually believed to settle back down.
  • [New] 41% of customers expect live chat on a website, with 68% of consumers favouring businesses that offer convenient communications. Money Marketing
  • [New] Inflation can swiftly undermine business and consumer confidence, but going too hard could jeopardise recovery and could also seriously spook booming property markets in countries such as the US, UK and Australia. The Guardian
  • [New] Consumers in the UK will be able to get access to better financial products and services, as Experian launches a new service to help lenders provide even faster, more accurate and bespoke lending decisions. FinExtra
  • [New] Across the globe, governments have committed to meeting Sustainable Development Goal 12.3 target of halving per capita global food waste at the retail and consumer levels and reducing food losses along production and supply chains, including postharvest losses by 2030. Latest
  • [New] Half of U.S. consumers said they plan to make more trips to stores to shop for presents in 2021. NBC4 Washington
  • [New] Reusable Packaging Segment to Reach $51.3 Billion by 2026 With consumers looking for both convenience and sustainability, several companies are undertaking initiatives that will promote reusable packaging and without compromising convenience. ADVFN
  • [New] SpaceX plans to achieve Starlink service mobility in 2022 as it works to expand its network capabilities and coverage across the world. TESMANIAN
  • [New] As part of the Shared Rural Network initiative, all four mobile network operators will deliver 95% combined coverage across the whole of the UK by the end of 2025. Vodafone UK News Centre
  • [New] Appropriate and effective policy responses in financial consumer protection, as they are also envisioned by Ecuadorian authorities, are key in maintaining high levels of financial inclusion and ensuring financial stability. LAC regional event on resilient and inclusive corporate governance towards a gender focus - Opening remarks by AFI Executive Director Dr. Alfred Hannig
  • [New] Paris-aligned companies have the potential to make better investments and be better companies for employees, consumers and communities. Eco-business
  • [New] Mobile purchases will spur digital commerce growth, while smartphones become Latin Americans' new cash pocket, as shown by EBANX's Beyond Borders 2021/2022 study. Financial IT
  • [New] China was home to a very broad and mature consumer market, and Pakistan hopes to increase agricultural cooperation with China and promote exports of more high-quality products such as mangoes, cherries and dairy products to China. Global Times
  • [New] French company ARCHOS has announced a partnership with U.S. company Ossia Inc, to integrate a wireless power system into consumer products in 2022. Future Timeline
  • [New] US inflation, as measured by the Consumer Price Index, reached 6.2% year over year in October, its highest rate in three decades, prompting the Vice-chair of the Federal Reserve, Richard Clarida, to suggest it could act sooner than expected to combat inflation. IHS markit

Last updated: 02 December 2021